📋 Legal Document

S01's Terms & Conditions — Transparently, in Bengali

We believe every member deserves a clear understanding of their rights and responsibilities. That's why all of s01's rules and terms are written in straightforward language — free from legal complexity.

Last Updated: 1 July 2026 Language: Bengali Version: 4.2

Why does s01 follow transparent rules?

The 6 core principles behind our terms — standards we never compromise on

Full Transparency

Every rule is written in plain language. No hidden conditions, no misleading wording. What's written is what applies.

Member Protection

S01's terms and conditions are designed to protect members' interests, ensuring fair dispute resolution and secure transactions.

Fair Payouts

Receiving your winnings on time is your right. Our payout policy is clear — withdrawals are never held up without legitimate reason.

Responsible Gaming

Strictly prohibited for users under 18. Self-exclusion and betting limits are available to all members.

Privacy Policy

Your personal information is never sold to third parties. Your data is secured with the highest level of encryption.

Regular Updates

Terms and conditions are updated in response to industry changes and legal requirements. Members will be notified in advance of any changes.

Section 01

General Terms & Conditions and Applicability

These terms and conditions apply to the s01 platform (s01.bio) and all associated services. By using s01 — whether through our website, mobile app, or any other channel — you are deemed to have accepted these terms.

S01 is an internationally licensed online betting and gaming platform. Our goal is to provide players in Bangladesh with a safe, fair, and entertaining experience.

Important: Please read these terms and conditions in full before creating an account at s01. By registering, you confirm that you have read and agreed to these terms.

1.1 Definition of Services

  • S01's platform offers Sports Betting, Live Casino, slots, and a range of other online gaming services.
  • This service is entertainment-based. Financial gains from gaming are not guaranteed.
  • S01 reserves the right to modify, suspend, or discontinue any part of its services at any time without prior notice.

1.2 Changes to Terms

S01 may update these terms and conditions at any time. Registered members will be notified via email or in-app notification at least 7 days before any changes take effect. Continued use of the platform after the new terms become effective constitutes your acceptance of those terms.

Section 02

Account Registration & Management

2.1 Eligibility Requirements

  • You must be 18 years of age or older to register on s01.
  • You may only hold one account registered in your name.
  • All information provided at the time of registration must be accurate, complete, and up to date.
  • Online gaming must be legally permitted in your country of residence.

2.2 KYC Verification

For security purposes, s01 may request identity verification (KYC) from any member at any time. This may include:

  • Copy of National ID (NID) or Passport
  • Proof of current address (utility bill or bank statement)
  • Proof of payment method (bKash/Nagad screenshot)

Withdrawals may be restricted until KYC verification is complete.

Warning: Accounts created with false information will be permanently closed and any balance may be forfeited.

2.3 Account Security

You are solely responsible for keeping your account password and login credentials confidential. Sharing your account with anyone else is strictly prohibited. If you suspect any unauthorized access to your account, contact s01 Support immediately.

Section 03

Financial Transactions — Deposits & Withdrawals

3.1 Deposit Policy

  • Minimum Deposit: ৳500
  • Deposits via bKash, Nagad, and Rocket are credited instantly.
  • Deposits must be made exclusively from your own mobile banking account.
  • Deposits made from an account registered in another person's name will be returned, and additional charges may apply.

3.2 Withdrawal Policy

  • Minimum Withdrawal: ৳1,000
  • Withdrawals can only be made to a registered payment method.
  • Withdrawals for standard members are processed within 15–30 minutes.
  • Large withdrawals (৳50,000+) are processed after KYC verification.
VIP Tier Daily Withdrawal Limit Processing Time
Regular Member৳20,00015–30 Minutes
Silver VIP৳1,00,00010–15 Minutes
Gold VIP৳5,00,0005 Minutes
Diamond VIPUnlimitedInstant

Please Note: s01 never charges a separate fee for withdrawals. However, your mobile banking provider's own transaction charges may apply.

Section 04

Bonuses & Promotional Offers

All bonuses and promotional offers at s01 come with specific terms and conditions. Please read the individual terms of each offer carefully before claiming any bonus.

4.1 General Bonus Rules

  • Each bonus carries a specific wagering requirement — typically between 15x and 30x the bonus amount.
  • Wagering must be completed before any withdrawal can be made from a bonus balance.
  • Each account may use any given promotion once only.
  • Bonus validity periods are generally 7–30 days, as specified in the offer details.

4.2 Welcome Bonus

New members receive a welcome bonus on their first deposit. The terms of this bonus are:

  • The welcome bonus is available once only, on your first deposit.
  • Withdrawing before completing the wagering requirement will result in the bonus being forfeited.
  • The maximum winnings earned using a welcome bonus are specified in the relevant offer.

Warning: If bonuses are abused through multiple accounts or shared family accounts, all associated accounts will be closed.

Section 05

Responsible Gaming Policy

S01 firmly believes that gaming should be a source of enjoyment — not financial stress or personal hardship. We encourage all members to play responsibly.

5.1 Age Verification

Account registration by anyone under the age of 18 is strictly prohibited at s01. Accounts may be restricted pending age verification.

5.2 Self-Exclusion & Limit Setting

  • Daily/Weekly/Monthly Deposit Limit: You can set it yourself.
  • Betting Limit: You can set your own maximum stake limit per single bet.
  • Temporary Break: You may temporarily suspend your account for 24 hours, 7 days, or 30 days.
  • Permanent Self-Exclusion: You may request permanent closure of your account at any time.

Need Help? If you're experiencing any issues related to gaming, please reach out to our Responsible Gaming page or contact our support team. We're always here to help.

Section 06

Prohibited Activities

The following activities are strictly prohibited on s01. Engaging in any of them may result in permanent account closure and forfeiture of your balance.

Multiple Accounts

Opening multiple accounts under the same identity or registering with a false identity.

Bonus Abuse

Abusing promotional offers or engaging in bonus hunting.

Match Fixing

Betting using match-fixing arrangements or insider information.

Money Laundering

Attempting to engage in money laundering or any other illicit financial activity.

Section 07

Betting Rules

7.1 Placing Bets

  • Once a bet is confirmed, it cannot be changed or cancelled.
  • If a bet remains incomplete due to a technical issue, s01 reserves the right to cancel the bet and refund the original amount.
  • Official results are final for all Sports Betting outcomes.

7.2 Maximum Win Limit

The maximum winnings per single bet are set individually for each game. Any amount exceeding this limit will not be paid out.

S01's decision is final in all matters of betting rule interpretation. However, any dispute may be raised through our formal dispute resolution process.

Section 08

Account Suspension or Closure

S01 may temporarily or permanently close your account under the following circumstances:

  • Upon suspicion or evidence of a terms violation
  • Failure to Pass KYC Verification or Submission of False Information
  • If a suspicious transaction is detected in accordance with Anti-Money Laundering regulations
  • By Order of a Court or Regulatory Authority
  • At the member's own request

If an account is closed, the process to return any compliant balance will be initiated. However, if the closure is due to a violation, the matter will be determined following an investigation.

Section 09

Dispute Resolution Process

If you have a complaint, s01 will always seek to resolve it amicably in the first instance. Steps for dispute resolution:

Step 1 — Contact Support

Submit a complaint via live chat or email. You can typically expect a response within 24 hours.

Step 2 — Formal Complaint

If the issue remains unresolved through support, submit a formal complaint to compliance@s01.bio.

Step 3 — Independent Arbitration

If both parties are unable to reach a resolution, the dispute will be settled through an independent third party.

Section 10

Contact & Changes to Terms

For any questions or comments regarding these terms, please get in touch with us:

Live Chat
Active 24/7
Email
support@s01.bio
Response Time
Within 2–24 hours

Registered members will be notified of any changes to these terms via email and in-app notifications. For further information on any matter relating to the terms and conditions, please visit our FAQ Page View.

Related Page

Frequently Asked Questions About Our Terms

Quick Answers to the Most Frequently Asked Questions

s01 publishes its terms and conditions in both Bengali and English, and both versions are legally valid. However, in the event of any conflict between the two, the English version shall be considered authoritative. We do ensure, nonetheless, that the Bengali version is accurately translated.

Yes. After terms are updated, a pop-up will appear upon your first login to the platform asking you to accept the new terms. Declining may result in account restrictions. For significant changes, members will be notified by email in advance.

Contact s01's live chat support for assistance. Our team will walk you through everything clearly. You can also view your current wagering progress directly in the personal bonus section of the app.

If an account is closed voluntarily or deactivated without any breach of terms, the available balance is typically refunded within 3–5 business days. If closure is due to a terms violation, a decision will be made following an investigation. Bonus balances are not refundable in all cases.

Read the terms? Join s01 now

Fair rules, transparent gameplay, and secure payments — welcome to s01.

By registering, you are deemed to have read and accepted the above terms and conditions.

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