We believe your personal information belongs to you. s01 never shares your data with any third party without your consent. This page explains our full privacy policy in plain, simple English.
6 data protection practices we follow
All data between your browser and our servers is protected with bank-grade SSL encryption. No one can intercept your information in transit.
S01 never sells your name, address, phone number, or financial information to any advertiser or third party.
Our server infrastructure is hosted in internationally certified secure data centers, with 24/7 security monitoring in place.
Only authorised staff have access to your personal data. All access is logged and regularly audited.
You may request deletion of your data at any time. Unless legally required to retain it, we will complete the process within 30 days.
S01 complies with the European GDPR and international data protection standards. Our privacy policy is reviewed and updated on a regular basis.
Your information is 100% secure.
This Privacy Policy provides a full account of what information we collect about you when you use the s01 (s01.bio) platform, and how we use, store, and protect that information.
By using s01's website, mobile app, or any other platform service, you are considered to have accepted this Privacy Policy. Please read it carefully.
Our core belief is simple — your data belongs to you. We only collect information that is necessary to improve our services and personalise your experience. Collecting data beyond what is needed goes against our policy.
In plain terms: s01 uses your data solely to deliver a better experience to you. It is never sold to advertisers or shared for unnecessary reasons.
S01 collects two types of information — what you voluntarily provide, and what is automatically generated through your use of our services.
| Data Type | Reason for Collection | Retention Period |
|---|---|---|
| Identity Information | Account Registration & KYC | For the duration of active account + 5 years |
| Financial Information | Payment Processing | 7 Years for Legal Requirements |
| Usage Data | Service Improvement | 2 Years |
| Log Data | Security Monitoring | 1 Year |
| Cookie Information | Personalized Experience | By Cookie Expiry |
S01 uses your data solely to provide and improve our services. Each purpose is clearly set out below.
To create, verify, and secure your account.
To securely process deposits and withdrawals.
To verify your identity when resolving issues and providing support.
To analyse usage statistics and improve the app and website.
To detect unusual betting patterns and provide timely support to members.
To meet Anti-Money Laundering and other legal compliance requirements.
S01 uses cookies on its website and app. Cookies are small data files stored in your browser that help enhance your browsing experience.
You can disable non-essential cookies at any time through your browser settings. However, some features may not function properly as a result.
Please Note: s01 never uses third-party advertising network tracking cookies. Your browsing data is not shared with any advertising organization.
S01 does not sell your personal information to third parties. However, limited data may be shared in specific circumstances where required by law or necessary for service operations.
Only the information necessary to process transactions is shared with bKash, Nagad, and Rocket. Each of these services operates under its own privacy policy.
Certain information may be disclosed in response to court orders, lawful requests from investigative authorities, or other legal obligations.
Relevant data may be shared with regulatory authorities to prevent fraud and money laundering.
Limited data may be shared with companies under s01's parent group for operational purposes — all under the same privacy policy.
Rest assured: s01 never sells your data to marketing companies, advertisers, or any third party for commercial purposes.
S01 uses industry-leading security technology to keep your data safe. Our security measures are outlined below.
All data transfers occur through encrypted channels.
Our servers are protected by multiple layers of firewalls.
Our security team monitors systems around the clock.
Encrypted backups of data are stored in secure locations.
Please note that no transmission over the internet can be guaranteed to be completely secure. Keep your account password strong and never share it with anyone. If you notice anything suspicious, contact our support team immediately.
As an s01 member, you hold certain important rights over your own data. These rights are recognized under international data protection laws.
You have the right to know what information we hold about you.
You can ask us to correct any inaccurate or incomplete information.
You may request deletion of your data at any time, unless we are legally obligated to retain it.
In certain circumstances, you may temporarily restrict the processing of your data.
You may request a download of your data in a standard, portable format.
You have the right to object to the use of your data for specific purposes.
To exercise any of these rights, please contact our privacy@s01.bioEmail us or reach out via live chat. We typically respond within 30 days.
S01 strictly prohibits use of the platform by anyone under the age of 18. We do not knowingly collect data from minors.
If a minor registers on our platform and we become aware of it, the account will be immediately closed and all collected data will be permanently deleted.
If you become aware that a minor is using our platform, please immediately support@s01.bioto let us know.
S01 may update this privacy policy at any time due to changes in services, legal requirements, or security considerations.
We recommend revisiting this page from time to time to stay informed of our latest policy.
If you have any questions, concerns, or complaints regarding the Privacy Policy, please contact our Data Protection team.
See related policy pages: Terms & Conditions · Responsible Gaming · FAQ
Quick Answers to the Most Frequently Asked Questions
500,000+ members trust s01 and play with confidence. Join today and enjoy safe, secure entertainment.